If you cancel in more than 7 days prior to arrival, you'll get a(n) 0% refund.
If you need to cancel in less than 7 days prior to arrival, you'll receive a(n) 0% refund.
In case of a no-show or a cancellation submitted in less then 48 hours before arrival, you will get a(n) 0% refund.
If you check out prior to your original departure date, you will receive a(n) 0% refund of the value of the unused nights.

100% refund if canceled at least 30 days before arrival date.

Refundable security deposit:

Main Residence $1000

Guest House $750

Non-refundable Cleaning Fees:
Main Residence: $185
Guesthouse: $90

There's a one time additional cleaning fee of $30 per person for more than 6 in the main house and more than 4 in the guest house.

Extra People:

Main House is an additional fee of $30 per person per night after 6 guests

Guest House is an additional fee of $30 per person per night after 4 guests

Any refunds must be requested VIA EMAIL. Most refunds are processed within 72 hours but some may take a maximum of 4 weeks to be processed and posted. We need this time-frame to properly investigate the legitimacy of the refund request, IE reviewing call logs, email communications, etc. We appreciate your patience during this process

No smoking. No pets. No parties. Be considerate of neighbors.

Rule #1: Enjoy yourselves!

In accordance with this rental agreement, the RESIDENT agrees to the following conditions:

In accordance with this rental agreement, the RESIDENT agrees to the following conditions:

1. The RESIDENT agrees there will be NO SMOKING on the premises. If there is any smoking damage, including odors, or cigarette butts left anywhere on the premises or street, or if the neighbors are disturbed RESIDENT risks losing some or all of his/her deposit. 
2. The RESIDENT agrees to maintain the PREMISES in a clean, orderly, and lawful manner. 
3. Upon vacating the PREMISES, the RESIDENT agrees to leave the PREMISES clean and as upon arrival, with the exception of leaving used towels and linens on the floor. 
4. The RESIDENT agrees to use their best effort to turn off the lights and appliances when not in use. 
5. The RESIDENT agrees to vacate the PREMISES by 11 AM on the check out day. RESIDENT continue to occupy the PREMISES after this time without written approval of the OWNER or HIS MANAGER, RESIDENT agrees to pay additional rent at the rate of TWO HUNDRED DOLLARS ($200.00) PER HOUR FOR EACH HOUR THE RESIDENT CONTINUES TO OCCUPY THE PREMISES BEYOND THE ABOVE VACATE TIME AND DATE. Should it be necessary to legally evict the RESIDENT, the RESIDENT agrees to pay all costs related to the eviction in addition to the above hourly rent. 
6. NO PARTIES ALLOWED. The RESIDENT agrees to occupy the premises in quiet consideration of the neighbors, who live there and are not on vacation, and in particular refrain from loud sounds, such as high volume of entertainment equipment, loud voices, and noise, to be quiet after 9 pm on school nights and to be quiet after 10 pm on weekend nights, to keep the balcony and side windows closed, if loud at any time. RESIDENT agrees to be especially quiet on the front deck as it is close to the neighbors’ bedrooms. RESIDENT agrees to keep surrounding areas clean. No fireworks, no loitering in the street, no leaving garbage of any kind in the street, including cigarette butts, bottles or cans. If neighbors are disturbed, OWNER or HIS MANAGER reserves the right to eviction with no refund and RESIDENT risks losing some or all of his/her deposit. 
7. The RESIDENT agrees to make no alteration to the PREMISES without the OWNER’S written permission. 
8. The RESIDENT agrees to pay the full cost to repair any damage caused by the RESIDENT and his or her family and guests. 
9. The RESIDENT agrees to pay the replacement cost equal to the retail value of any missing household items, including linens, cookware, furniture, and audio-video equipment. 
10. The RESIDENT agrees not to keep any animals on the PREMISES without written approval of the OWNER OR HER MANAGER. 
11. The RESIDENT agrees not to sublet any portion of the PREMISES. 
12. The RESIDENT agrees that the number of people occupying the residence shall not exceed 6. 
13. The OWNER or HIS MANAGER shall have the right to enter and inspect the PREMISES at any time if they suspect an emergency. Otherwise, 24 hour notice will be given. 
14. The OWNER is not responsible for any accidents, injury or death resulting from use of the provided bicycles and RESIDENT(s) agree to use bicycles entirely at his or her own risk. 
15. The OWNER is are not responsible for any illness or accidents of any kind that occur during the stay anywhere on the property of the above address. 
16. The OWNER or HIS MANAGER shall have the right to enter and inspect the PREMISES at any time if they suspect an emergency. Otherwise, 24 hour notice will be given to show it. 
17. The RESIDENT agrees to clean all dishes (OK to leave in dishwasher).
18. All utilities, cable and wireless internet are paid by the OWNER, unless otherwise agreed. 
19. The RESIDENT agrees to park in consideration of neighbors and not to block their driveways and park close enough to the curb as not to block the one way street. RESIDENT agrees not to park more than one car on Angelus Place. (There are other streets nearby, such as Abott Kinney, just 1/2 block away that has more free parking and there may be an additional available space in the back for a small car. 
20. The OWNER is not liable for the RESIDENT’S personal property.

DAMAGES / LOST ITEMS

Our vacation rentals are all privately owned condos/flats/cabins/bungalows/villas that are richly equipped and well maintained. As a courtesy to the next guest please try to leave our vacation rentals in a better condition than how you found them.

If something goes missing or breaks, please do let us know before you check out, so we can fix and replace those items. We take care of minor things at no cost to you, but we need to charge your credit card for any major damages.

If you fail to let us know about any damages or missing items, and we have to discover these problems on our own, you’ll be subject to an additional 300 USD Unreported Damage Penalty on top of the actual damages and losses. The reason for this high penalty is that we’ll have to bring in a witness and take photos to be prepared for a possible customer dispute. Therefore it’s not only a cost but a lot of hassle for us. So please make sure that you report any and all damages, missing items at check out to avoid penalties.

SMOKING / LITTERING

No Smoking Please - Thank you

Most of our vacation rental homes are non-smoking. Smoke ruins the smell of the unit, furniture and carpets may be burned and damaged by hot ash. Tempering with or disabling smoke detectors and other safety devices may constitute a serious offense punishable by criminal law. Smoking carries a penalty of 150 USD where smoking is forbidden. Where smoking is permissible, go for it, but make sure you don't set the place on fire.

NOISE

Please respect your neighbors by keeping the noise level down, and the surroundings of your vacation rental apartment clean. We reserve the right of eviction with no refund in case there are repeated complaints from neighbors or if a police report is filed for breaking noise regulations. There will also be a $50 to $300 noise penalty charged for repeat noise violations depending on your property.

Please remember, the units around you are usually occupied by families who are not on a vacation but live there.

PRIVACY

We strongly discourage you to knock on neighbor's doors to ask for advise or to just socialize.

There are a few buildings where over 50% of the apartments are operated as corporate suites and vacation rentals by Vacation Rental Connect and other companies. You can imagine how annoying it can be for actual residents to have strangers knock on their doors all the time.

Some of our properties are within apartment complexes were there may be an office that may look like a hotel lobby. These offices do not operate like a hotel front desk nor a concierge service. These businesses are not associated with OMG TRAVEL. They don't like our guests disrupting their business. Please do not bother people working in the leasing office with questions or problems. Always contact us and we'll assist you.

No Pets Allowed - Sorry.

MAINTENANCE

We reserve the right to perform maintenance operations in the apartments while occupied by guests with a 3 hour notice. This may include minor repairs, furniture deliveries, installations, etc. None of the maintenance operations will last more then one hour per occasion and you should not expect to experience more than three of these during your stay. Many of our properties are running on 90%+ occupancy and it would make scheduling maintenance impossible or extremely expensive if we tried to do everything when the apartments were vacant.

DISCOUNTS / COUPONS / OFFERS

If you have received an offer for a special rate, or have a coupon or discount code, you must enter that information at the time of booking. Discounts cannot be applied retroactively.

If your discount is greater than 15% of the original rate offered by the booking engine, we reserve the right to charge your balance in full, even if you requested the deposit only option.

Cable TV On Demand PPV CHARGES

Some of our vacation rentals come with digital cable TV boxes which have Pay Per View programming available on them. Since our billing process is not automated for PPV charges, we must charge an additional service fee of $25 per reservation whenever PPV charges occur. Guests will be responsible for all PPV charges incurred during their stay, plus the service fee. Any PPV related charges will be billed to the credit card on file for that reservation.

PROPERTY AND UNIT CHANGES

In the unlikely event the property you booked becomes unusable because of property damage, maintenance issues such as lack of utilities or any other prohibitive reason, we'll offer you one or more comparable accommodations.

If the alternative property is more than 3 miles or 5 kilometers away from the original property, if it's not big enough to accommodate everyone in your party, or if it's lacking more than 2 amenities compared to your original reservation (eg. there is no WiFi and there is no washing machine, but your original property had those), you will not be required to accept the alternative accommodation and will be entitled to a full refund. If we must move you to another unit and you believe that you've been offered a lesser rental property, please review our Refund Policy to determine if you're eligible for a full or partial refund.

MEMBERSHIP FEES

The use of certain apartments is only possible through a Concierge Service membership agreement. There is a $10 yearly membership fee which will be charged automatically on October 1st or January 1st depending on your booking date. When you make your reservation there is an option to buy out of this membership with a $20 fee. You are also free to cancel your membership any time after you receive your first membership fee charge. Once you receive this charge you can cancel your membership by sending us an e-mail with your reservation number. Your already paid membership fee IS NOT REFUNDABLE, but if you cancel you won't be charged next year. As a non-member you won't receive special offers, discount codes or offers of free stays, and you won't be able to use our year-round concierge services. Keeping your membership could save you hundreds of dollars if you ever wish to book with us in the future. We also do a raffle for members in every March and give away a coupon of $1,000.00 for our members. So keeping your membership might just give you a free vacation!